SARMA – Secure Australasia Returns Management Application

A comprehensive application to manage generation of RMAs (Returned Materials Authority), the receiving of damaged/failed meters into the warehouse, repairs and refurbishment in the workshop and despatching meters back to customers.  The client had a very basic in-house developed application to record the repairs and refurbishment aspect using TCL running on PostgreSQL.  The project covered all aspects of phases of software development.  From initial discussions as to what to do with the in-house application, requirement specification, design, coding testing, training, deployment.  Soon after deployment, the client requested the system be migrated from PostgreSQL to MS-SQL Server at the request of their IT department.

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